Contact Us

At James & Catherine, we believe warm, personal service is just as important as timeless style.

Whether you have a question about your order, need help finding the right size, would like assistance with a return, or simply have a question about one of our pieces, our customer service team is always happy to help.

Get in Touch

📧 info@jamescatherinemelbourne.com

We aim to respond to all enquiries within 24 hours.

Customer Service Hours

• Monday–Saturday: 9:00 AM – 6:00 PM
• Sunday: 10:00 AM – 3:00 PM

Please note that response times may be slightly longer during public holidays or particularly busy periods.

We look forward to assisting you.

With care,
James & Catherine 🤍